Launched in November 2008, Groupon features a daily deal on the best stuff to do, see, eat, and buy in a variety of cities across the U.S., Canada, Europe and soon beyond (read: Space). We have more than 300 people working in our Chicago headquarters, a growing office in Palo Alto, CA, as well as local account executives in many cities.
Our company philosophy is pretty simple: we treat our customers the way we like to be treated. That boils down to a few key things:
We sell stuff we want to buy. A great price is only half the battle – it’s also got to be a great product or service. Between our top-rated business partners and unbeatable prices, you should feel comfortable venturing out and trying something new – just because it’s featured on Groupon. We want Groupon to be an addiction you can feel good about.
No BS. We really want you to love Groupon. „Gotchas“ and buried conditions that sour the experience are a terrible way to accomplish that goal. We want each Groupon purchase to feel too good to be true, from the moment you buy to the day you use it. If there’s anything unusual about a deal (e.g. an inconvenient location), we go out of our way to point it out.
Unbelievable customer service. Like you, we’ve suffered through hour-long „transfer-athons“ with customer service departments, or waited days for an email reply to to a simple question. If you contact us, we’ll do what it takes to make things right – and we’ll do it fast. Email us, or speak with a human (during normal business hours): (877) 788-7858
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